General

What should I do if I haven’t receive the items ordered after 1 week?

Please contact us with call 03-8082 6788 or email to Pulse@qqgcare.com for enquiry.

Can I exchange or return the product after I received the product?

There is non-exchangable and non- returnable.

Brigitte

What's the difference between Brigitte and other Japan Cosmetics brand?

Brigitte Cosmetics product are emphasize the natural ingredient in Brigitte products.

For examples : Brigitte BB Five Essence Powder is using five essence as below:-

The pearl essences will keep your skin clear and bright everyday.

brigette_1

Why the price is expensive than others cosmetic brand?

No, Brigitte is only under medium price range in the cosmetic market.

Where to buy Brigitte product in Malaysia?

Brigittte is only exclusively in Aeon Wellness store currently. Selected store only. However, Brigitte also available in Pulse online shop currently.

Where are the products manufactured?

All products are manufactured in the Japan.

Luna

What the difference between Luna products and other Korea Cosmetics brand?
  1. Its product had passed 21 kinds of dermatology tests. Especially the face product and the products for sensitive areas likes eyes and lips.
  2. Bringing you trendy, professional multi-functional, eco-friendly, irritation-Free Ingredients cosmetics product.
  3. Promotion Value package has been push out, which have as below:
    1. Luna Water Essence Founpact SPF 35, PA++, Get a REFILL pack.
    2. ONE BASE MULTI SUNBASE & PRIMER, SPF 43,PA +++, Get a Free Luna Relief Yuzu Cleansing Foam.
    3. Luna Wonder Essential BB Foundation No.21 Nude Beige SPF 35 PA++, Get a Free Vita water Fixer.
It's so expensive products compare with other Korea cosmetics brand?

NO. Why?

  1. Promotion value package has been push out which other brand don’t have.
  2. Compile skin care functional, and benefits in cosmetic product, protecting your face from bad consequence of using cosmectics products frequently.
  3. Multi-functional Luna products lets you save more spending on cosmetics.
  4. Multi-functional Luna products lets you save more steps during apply/using cosmetics product.
Where to buy Luna products in Malaysia?

Currently Luna is exclusively in watsons stores. Selected 54 stores only. Also available in Watsons online shop, and Pulse Online shop now.

Where are the products manufactured?

All products are manufactured in the KOREA.

How many LUNA Product is available in Malaysia currently?

Currently only have four LUNA product in Malaysia, which consist of Water Essence Founpact, Wonder Essential BB.Founde NO.21 Nude Beige, Luna One Base (Multi sunbase & Primer), Glamorous Ending Vita Water Fixer.

What is the makeup steps with using this four LUNA product?

luna-1

Decorative

What's the difference between Decorative eyelashes and other eyelashes?

Decorative eyelashes is handmade. Material is using Nylon with high quality.
Made is Japan, Resonable price.

What's the difference between Decorative slimming socks and other slimming socks?

For example, the comparison table as below:

SxxxWxxx Decorative socks
Focus on beautiful, slim, & comfortable for all day long.
Reduce dropsy& tiredness.
• Focus on Health and Wellness. • have similar function with SxxxWxxx too.
Price is around RM 100.00 or above. Price is only the half of SxxxWxxx
Where to buy Decorative product in Malaysia?

Brigittte is only exclusively in Aeon Wellness store currently. Selected store only. However, Brigitte also available in Pulse online shop currently.

Where are the products manufactured?

All products are manufactured in the Japan.

Kerasys

What the different between Kerasys products and other Shampoo Brands?
  1. All our products has dermalogical tested & proven before launched.
  2. Bringing you trendy, eco-friendly hair care product.
  3. Our brand is innovative aspecially on the Limited Edition Value package, which have as below:
    1. Kerasys Perfume Coin Bank 400ml X 2
    2. Kerasys Perfume Pack 600ml X 3
It's so expensive products compare with other Shampoo Brands?

NO. Why?

  1. Promotion value pack & limited edition value pack has been push out which no most of the brands have.
  2. Kerasys is fully import & manufacturer by Korea in high quality of their product quality & packaging as well.
Where to buy Kerasys products in Malaysia?

Currently Kerasys is available in Aeon, Aeon Big, Aeon Wellness, Tesco, Giant & Watsons Stores. Also available in Watsons onlne shop, Soukai Online Shop, Lazada Online Shop, Rakuten (Pulse Shop), & Pulse Online shop now.

Do Kerasys test on animals or do your products contain animal-derived ingredients?

No, Kerasys does not test, and has never tested on animals, and in-fact, we are a PETA-approved company. (People for the Ethical Treatment of Animals).

Do Kerasys use parabens in products?

Kerasys products does not use parabens in our products (parabens are used as preserving agents and have been shown to be a concern to human health).

Where are the products manufactured?

All products are manufactured in the KOREA.

Toothbrush

Where to buy our Toothbrush products in Malaysia?

Currently 2080 & PORORO is available in Aeon, Aeon Big, Aeon Wellness & Giant. Also available in Soukai Online Shop, Rakuten (Pulse Shop), & Pulse Online shop now.

Do our toothbrush & toothpaste test on animals or do your products contain animal-derived ingredients?

No, our toothbrush & toothpaste does not test, and has never tested on animals, and in-fact, we are a PETA-approved company. (People for the Ethical Treatment of Animals).

Do we use parabens in products?

NO! Our products does not use parabens in our products (parabens are used as preserving agents and have been shown to be a concern to human health).

Where are the products manufactured?

All products are manufactured in the KOREA.

Asolution

What the difference between Asolution products and other Korea Skin Care brand?
  1. All product are from the Korea first & only acne research institute.
  2. All products are applied with high technology ar7 INJEC SINE – core ingredients developed through skin science.
  3. All the product had passed dermatology tested.
  4. Bringing you trendy, professional, eco-friendly, irritation-Free Ingredients of cosmeceutical skin care product.
  5. A Solution is fully import & manufacturer by Korea in high quality of their product quality & packaging as well.
Where to buy Asolution products in Malaysia?

Currently Asolution is exclusively to Watsons & Muse stores. Selected 18 stores only. Also available in Watsons onlne shop, and Pulse Online shop now.

Do Asolution test on animals or do your products contain animal-derived ingredients?

No, Asolution does not test, and has never tested on animals, and Asolution skincare formulas do not contain animal by-products of any kind. As such, the entire Asolution line of products is No Stress, No Silicons, No Cologging .

Are Asolution products safe?

Yes! Asolution formulates every product with ingredients that have been carefully researched and proven safe for topical, external use. Every batch of every product is tested to ensure it is free from microbial contamination. Formulas are also stability tested to ensure they have an effective shelf life.

Can I use your products if I’m pregnant or nursing?

While Asolution stands by the integrity and safety of ALL its products, we recommend you consult with your doctor or medical practitioner before starting any new routine while you are pregnant or nursing.

Where are the products manufactured?

All products are manufactured in the KOREA.